Frequently Asked Questions
Crystal Real Construction
Find answers to the most common questions about our services. If you don’t see your question answered here, please contact us directly.
General Questions
Q: What areas do you serve?
We serve the Bronx and all of New York City, including Manhattan, Brooklyn, Queens, and Staten Island.
Q: Are you licensed and insured?
Yes, Crystal Real Construction is fully licensed and insured to perform all construction and restoration work in New York City.
Q: Do you provide free estimates?
Yes, we offer free, no-obligation estimates for all our services. Contact us to schedule an appointment.
Q: How long has Crystal Real Construction been in business?
We have been serving the Bronx and New York City for over 30 years with dedication to quality and customer satisfaction.
Q: Do you offer emergency services?
Yes, we offer 24/7 emergency services for urgent roofing, water damage, and structural issues.
Roofing Services
Q: What types of roofing do you install?
We install and repair all types of roofing including asphalt shingles, metal roofing, EPDM rubber roofing, TPO roofing, SBS roofing, cold roofing, hot roofing, 4-ply roofing, and liquid roofing systems.
Q: How long does a new roof last?
With proper installation and maintenance, asphalt shingle roofs can last 20-30 years, while metal and EPDM roofs can last 30-50 years or more.
Q: Do I need a permit for roof replacement in the Bronx?
Yes, roof replacement typically requires permits from local authorities. Our team can help guide you through the permit process.
Q: How much does a new roof cost?
Roof replacement costs vary based on roof size, materials selected, and project complexity. Contact us for a free, detailed estimate.
Waterproofing Services
Q: What areas do you waterproof?
We provide waterproofing for basements, foundations, balconies, decks, exterior walls, masonry, windows, and more.
Q: What are the signs my basement needs waterproofing?
Common signs include water seepage, mold growth, musty odors, visible cracks in walls or flooring, and efflorescence (white mineral deposits) on walls.
Q: What types of waterproofing do you offer?
We offer bituminous, elastomeric, liquid, masonry, exterior, foundation, wall, balcony, deck, and basement waterproofing services.
Masonry and Brickwork
Q: What is brick pointing?
Brick pointing, also known as repointing, is the process of removing damaged mortar between bricks and replacing it with new mortar to restore structural integrity and appearance.
Q: How do I know if my brick needs restoration?
Signs include cracked or crumbling mortar, loose bricks, water stains, mold growth, and visible gaps between bricks.
Q: Do you clean masonry surfaces?
Yes, we offer professional masonry cleaning including brick cleaning, stone cleaning, concrete cleaning, historic preservation, and graffiti removal.
Sidewalk and Driveway Services
Q: Do I need a permit for sidewalk repair?
Yes, the Department of Transportation typically issues permits for sidewalk repairs across NYC. We can help you with the permit process.
Q: What are the signs my sidewalk needs repair?
Common signs include cracks, uneven surfaces, raised edges due to tree roots, flaking concrete, and visible trip hazards.
Q: What is a sidewalk violation?
A sidewalk violation is a notice from NYC DOT requiring property owners to repair hazardous sidewalk conditions. We specialize in sidewalk violation removal.
Restoration Services
Q: What is brownstone restoration?
Brownstone restoration involves repairing and preserving the unique brownstone facades common in NYC, including façade restoration, masonry cleaning, paint stripping, and ornamental detail replication.
Q: Do you handle wood and stone restoration?
Yes, we offer comprehensive wood restoration and stone restoration services, including furniture renewal, floor refurbishment, deck transformation, and stone cleaning and repair.
Q: What is Local Law 11?
Local Law 11, also known as FISP, requires facade inspections for buildings over six stories. We are licensed Local Law 11 contractors.
New Construction and Other Services
Q: Do you build new homes and commercial buildings?
Yes, we offer complete new construction services for residential and commercial properties, from design and planning to construction and project management.
Q: Do you offer fire escape services?
Yes, we provide professional fire escape painting, repair, installation, maintenance, and inspection services throughout NYC.
Q: What power washing services do you offer?
We offer power washing, pressure washing, and soft washing for building exteriors, sidewalks, patios, decks, driveways, and more.
Q: Do you offer patio construction and repair?
Yes, we specialize in patio stone work, concrete patio work, and all types of patio repairs including cracked pavers and leveling.
Still Have Questions?
Contact our team for personalized answers to your specific questions.
Phone: (917) 216-8925
Email: info.crc@yahoo.com
Address: Bronx, New York